At United States Seamless®, we are dedicated to our franchise and its future growth. We value the franchisees we currently have in our system, as much as, the potential franchisees we are pursuing to become a part of our network. As a result, we have developed a franchise support and benefit system that will help you succeed and grow your business.
Our Platinum Series™, Mountain Cedar® and Northwoods Collection™ are all available exclusively to United States Seamless Franchisees. These collections offer a full palette of designer and natural wood colors in a variety of profiles. Our Mountain Cedar is available in nature-inspired two-tone shades and our Platinum Series offers over 20 beautiful earth tones and rich colors. United States Seamless also offers a revolutionary product that has successfully captured the look of real log cabin siding in seamless steel, known as our Northwoods Collection. Our Northwoods Collection makes achieving a virtually maintenance-free log cabin exterior easy. But we don’t stop there; our Platinum Series, Mountain Cedar and Northwoods Collection finishes are all fortified with a rigid Teflon® Surface Protector. You won’t find a better seamless steel product on the market. Guaranteed.
Being a United States Seamless franchisee gives you the strongest warranties in the business. No other siding company offers a better product, and they don't come close to offering a comparable warranty. United States Seamless' Platinum Series, Mountain Cedar and NorthWoods Collection are all backed with a Limited Lifetime fade warranty. United States Seamless also offers a hail warranty and an optional labor warranty. The labor warranty is warranted at the franchise level, where as the other warranties are manufacturer warranties.
As part of the United States Seamless franchise organization, you'll receive immediate recognition for your association with a national franchise. United States Seamless has been recognized by Entrepreneur Magazine as the #1 Home Improvement Franchise In America a number of times. In addition, United States Seamless has been recognized by Income Opportunities Platinum 200 Top Affordable Franchises, Entrepreneur Magazine's Best Of The Best and Entrepreneur's Top 101 Franchises You Can Run From Home. Did you know United States Seamless holds a world record? We sure do. On November 9, 1999 Guinness Media, Inc. recognized United States Seamless, for installing the world's longest piece of seamless steel siding measuring 236' 9".
United States Seamless has a wide array of marketing support services. Our goal is to provide franchisees with high quality, well-designed support materials. We offer a broad selection of literature pieces, coordinating sample cases and fandecks. We also offer siding presentation kits, trailer graphics and vehicle decals, customized job-site signs, direct mail pieces, media CD's and yellow page elements. A very flexible and affordable display system is also available for your showroom and trade shows. Our marketing department keeps in contact with franchisees throughout the year, keeping them current on new promotions and opportunities.
As a United States Seamless franchisee, you'll have access to our full-time franchise coordinator. This person's responsibilities include, but are not limited to: maintaining communication with all franchisees, developing and coordinating educational programs for franchisees, planning and promoting the Annual Franchise Conference, publishing a bi-monthly newsletter and assisting franchisees with all their needs. The franchise coordinator will also visit your business location.
Annual Franchise Conference & Fall Meeting
Each year a forum is provided for all franchisees to gather and hear nationally known speaker(s), like Sheldon Bowles, co-author of "Gung Ho", participate in our annual business meeting and learn what's new for the upcoming year. An annual awards banquet is also held where franchises are recognized for growth, outstanding sales, innovative ideas, and teamwork. The Annual Franchise Conference not only provides the perfect opportunity to network with your fellow franchisees, but also facilitates visiting and learning about other franchisees' sales and business practices. These business and personal relationships, which will develop over the course of time, are very valuable assets.
Architectural Specifications Manual
United States Seamless offers a first-class Architectural Specifications Manual that is designed specifically for architects to assist them in their design specifications. We automatically update the manual yearly. It is available in hard copy, on CD, and downloadable from our web site. For your convenience, upon request United States Seamless will mail digital copies to the architects in your area on your behalf. United States Seamless feels strongly on the importance of promoting our products and brand recognition to architects throughout the U.S.
Sales Training Program
United States Seamless offers a two-day sales training program for all franchisees and their salespeople year round. The program includes a product and marketing overview and warranty updates. You will learn about quality control and siding procedures right on the job-site. You will also have the opportunity to learn from a corporate sales trainer. Our trainer will discuss our in-home sales presentation with you which includes the company story, product presentation, making the sale and reaffirming the sale. Our sales training can also be expanded on through our monthly tele-conference training.
Monthly Tele-Conference Training
One of the benefits of belonging to a franchise organization like United States Seamless is that you have the opportunity to learn from a number of businesses similar to your own. Through tele-conference training, you will be able to converse with many of your fellow franchisees at once about topics such as "Lead Generation and Marketing" or "Hiring, Training and Paying Siding Crews." One person will facilitate the call but it is wide open for discussion and sharing of ideas.
United States Seamless offers a custom colorization program to all franchisees. This program enables you to use either a stock house image from the program or import a digital image of your customer's home and replace the siding in the color and profile of their choice. The program also allows you to replace windows, doors, roofing and accessories, change the trim color and alter your customer's landscaping. United States Seamless also offers an additional one-day training program on the USS Colorizer during scheduled Sales Training.
Installer Training Programs
Before departing with a new seamless siding machine, every new franchisee is required to spend three to five days at our corporate headquarters doing hands-on machine adjustment training. The training focuses on an in-depth understanding of the seamless siding machine.
In addition to initial machine training, United States Seamless maintains a training program schedule for installer and advanced installer training. At our Advanced Installer Training, participants will learn about moisture control on house wraps, advanced installation techniques, siding machine maintenance, job-site safety and defensive driving, customer relationships and satisfaction, marketing and much more. Graduates of the 2-day course receive an accreditation certificate. We recommend this certificate be displayed in a prominent location.
On-Site Machine Adjustment
As a United States Seamless franchisee, you'll have the opportunity to utilize one of our machine technicians at your location. They will run through your seamless siding machine with you to make sure it is working properly and manufacturing a perfect panel. It is also important as a preventative maint-enance tool. The technician will also perform on-site furnace maintenance on your Suburban brand furnace.
USS Siding Estimator
United States Seamless understands the importance of accurately and efficiently estimating jobs. We offer a comprehensive estimating program that is sure to add professionalism to your presentation and quoting process. This program is a must have for the sales professional.
Demographics and Warranty Statistics
As completed warranties are received by United States Seamless, the data is entered into a customized warranty statistics program. At the end of each year, or throughout the year at your request, the data is compiled and custom reports are printed for each franchisee. These reports show all demographic information by franchisee and the total for our franchise organization. We also provide customer satisfaction statistics on each franchisee. The customer satisfaction survey is a very important reporting tool. As a United States Seamless franchisee you are expected to receive all 9's and 10's on a scale of one to ten.
Franchisor and Franchisee Web Sites
United States Seamless maintains a strong Internet site dedicated to United States Seamless and its supporting cast of franchisees.This comprehensive site alows consumers to research information, register for our Free House of Siding Sweepstakes, request more information, locate franchisees, colorize sample homes and much more. The site also allows our franchisee network to get up-to-date information through a secure login section. Here franchisees can post information, download and upload photos to a gallery, download forms, logos, procedures and much more. This section is always eveloving to offer more support to our franchises. In addition to our corporate web-site, we also offer web-site development and hosting services to our franchisees.
Computerized Lead Generation Program
Quantum-mail, our web-based lead generation partner, is available to franchisees to do customized, well-targeted direct mailings. Quantum-mail enables franchisees to easily and quickly direct mail entire neighborhoods around upcoming jobs, encouraging homeowners to stop by and see your work in-progress. United States Seamless franchisees also use Market Sharp, a computerized leads and customer management software program. Market Sharp gives you the opportunity to correspond frequently with your customers using thank you letters, warranty inquiry letters and referral incentive notes; it gives you the ability to more aggressively direct mail open quotes and leads.
Accounting Software Package/Support
We offer a custom Job Cost/Accounting System, known as Advantageware, designed specifically for our industry. This new, single source entry system includes: detailed job costing, payroll by job, salesman commission and inventory. Each one of these is fully integrated with the financial modules of job invoicing, accounts payable, accounts receivable and general ledger. The software is PC Windows based and is expandable. United States Seamless also offers training sessions throughout the year on AdvantageWare.
United States Seamless ofers to sources of national referrals; a national hotline number which is used in all of our national advertising and directories. We also generate leads through our corporate website, www.usseamless.com. As inquiries are received through these mediums they are forwarded to the appropriate franchises according to territories.
Procedures and Systems
We at United States Seamless have a local corporate franchise business named Western Products, Inc. which was established in 1948. Western Products has an extensive set of manuals and procedures including sales, hiring and safety programs that we are willing to share with all of our franchisees. You could save an incredible amount of time and trial and error by reviewing these manuals and implementing any or all of the sections you are interested in.
Sales Aid Incentive Program
We know how important it is to get current literature and samples in the hands of our franchisees and that's why we offer a Sales Aid Incentive Program. United States Seamless allows its franchisees to earn sales aid credits to be used on purchasing literature, samples, fan decks, etc. You'll learn more about this program once you become a franchisee.
Hotel Accommodations Plan
Through Tharaldson Enterprises of Fargo, we offer 10% off the corporate rate at any of the 280 plus Tharaldson Hotels around the country. For your convenience, a discount wallet card and hotel guide is provided to you and your employees. In addition to the discount, you will receive a free night stay after ten nights.
Workman's Compensation Safety Manual
United States Seamless can provide franchisees a sample Workman's Compensation Manual that is compliant with North Dakota's regulations. In many cases, states will allow up to a 5% discount for having a safety manual in place.
We also have available a first-class musical jingle to use for radio ads, trade show background music or even your on-hold music. You'll like this catchy :30 and :60 spot and once you've heard it, you'll tap your foot every time.
And Much More!